1. Information We Collect

We collect information you provide during checkout, newsletter signup, or customer support, including your name, email address, phone number, delivery address, and date of birth.

2. Order Information

We collect order details such as products purchased, quantities, delivery preferences, order status, and related transaction information needed to fulfill your order.

3. Browsing Information

We may collect basic technical information, including pages viewed, browser type, device information, approximate location, referral sources, and website interaction data.

4. How We Use Information

Your information helps us process orders, arrange deliveries, provide customer support, maintain website functionality, improve services, and communicate important order-related updates.

5. Promotional Communications

With your consent, we may send promotional messages, product recommendations, special offers, newsletters, and service updates. You can unsubscribe from promotional communications at any time.

6. Cash on Delivery

We currently support Cash on Delivery. We do not store payment card numbers, card security codes, or other card payment credentials on our systems.

7. Delivery Partners

Necessary customer information may be shared with trusted delivery partners to fulfill orders, coordinate shipments, verify delivery details, and provide delivery status updates.

8. Service Providers

We may use trusted service providers for hosting, analytics, communication, customer support, website maintenance, and other operational services necessary to run the website.

9. Data Protection

We use reasonable technical and organizational safeguards to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill orders, provide services, meet legal obligations, resolve disputes, and maintain appropriate business records.

11. Cookies

Cookies and similar technologies may be used to remember preferences, maintain essential website functions, understand visitor behavior, and improve overall browsing experience.

12. Analytics

We may use analytics technologies to understand website traffic, popular pages, visitor interactions, and general usage patterns. This information helps us improve website performance and usability.

13. Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.

14. Children’s Privacy

Our website is not intended to knowingly collect personal information from children. If information is provided by a child without appropriate consent, it may be removed when identified.

15. Your Privacy Choices

You may request information about personal data we hold, ask for corrections, or request deletion where legally permitted and reasonably applicable.

16. Newsletter Preferences

You can unsubscribe from marketing emails using the unsubscribe option included in promotional messages. Essential communications related to orders and services may still be sent.

17. Data Accuracy

You are responsible for providing accurate and current information during checkout and other interactions. Accurate details help us process orders and complete deliveries successfully.

18. Fraud Prevention

Information may be reviewed to detect suspicious activity, prevent fraudulent orders, protect customers, maintain website security, and safeguard our services.

19. Legal Requirements

We may disclose information when required by applicable law, regulation, legal process, court order, or legitimate governmental request.

20. Policy Updates

We may update this Privacy Policy when our practices, services, technologies, or legal requirements change. Updated information will be reflected on this page.

21. Consent

By using our website or providing personal information, you acknowledge that your information may be collected and used according to this Privacy Policy.

22. Contacting Us

For questions, requests, or concerns regarding this Privacy Policy or your personal information, please use the available customer support options provided on our website.

1. Acceptance of Terms

By browsing this website, placing an order, or using our services, you agree to these Terms and Conditions. If you disagree with any provision, please discontinue using the website.

2. Website Use

You agree to use this website only for lawful purposes and in a manner that does not interfere with its operation, security, accessibility, or availability to other users.

3. Product Information

We aim to provide accurate product descriptions, specifications, images, and availability information. Minor differences in appearance, color, packaging, or presentation may occur.

4. Product Availability

Products are subject to availability. We reserve the right to limit quantities, discontinue products, or cancel unavailable items when necessary.

5. Pricing

Product prices and applicable delivery charges are displayed on the website. Prices may change without prior notice, but confirmed orders will be handled according to the applicable order details.

6. Orders

An order request does not automatically guarantee acceptance. Orders may be reviewed, verified, accepted, declined, or cancelled based on availability and delivery information.

7. Order Verification

We may verify customer details before dispatching an order. Additional confirmation may be required when delivery information appears incomplete, inaccurate, or unusual.

8. Cash on Delivery

Cash on Delivery is the available payment method. The customer must pay the full payable amount to the authorized delivery representative when the order arrives.

9. Delivery

Orders are generally prepared for dispatch within 24 hours and typically delivered within 2–5 business days, depending on destination, carrier conditions, and operational circumstances.

10. Delivery Information

Customers are responsible for providing complete and accurate delivery information. Delays or failed deliveries caused by incorrect or incomplete details may require additional arrangements.

11. Delivery Charges

Applicable delivery charges will be displayed during the ordering process. Any free-delivery eligibility or shipping conditions will be communicated before order confirmation.

12. Failed Delivery

If delivery cannot be completed because the customer is unavailable, refuses the package, or provides incorrect information, additional delivery arrangements may be required.

13. Order Cancellation

Order cancellation may be permitted before dispatch, subject to operational status. Once an order has been shipped, cancellation may no longer be available.

14. Returns

Eligible products may be returned within 14 days of delivery, subject to the applicable return conditions. Certain products may be excluded for hygiene, safety, or other legitimate reasons.

15. Return Condition

Returned products should be unused, undamaged, and accompanied by applicable packaging or order information. Items showing misuse, alteration, or customer-caused damage may be rejected.

16. Damaged Items

Customers should report damaged, defective, or incorrect items within 48 hours of delivery and provide appropriate details or supporting photographs when requested.

17. Refunds

Approved refunds are processed after the returned product is received and inspected. Refunds may be provided through eligible bank transfer, UPI, or store credit options.

18. Refund Timing

Approved refunds are generally processed within 5–7 business days after inspection. Actual receipt time may vary depending on the selected refund method and financial institution.

19. Cash Refunds

Delivery representatives cannot provide cash refunds during product collection. Approved refunds are processed through the applicable refund method after warehouse verification.

20. Promotional Offers

Promotional offers may have separate eligibility requirements, availability periods, product restrictions, or usage conditions. We reserve the right to modify or withdraw offers when necessary.

21. Intellectual Property

Website content, including text, graphics, logos, designs, images, and other materials, may be protected by intellectual property rights and must not be reproduced without authorization.

22. Prohibited Activities

You must not misuse the website, attempt unauthorized access, distribute harmful code, interfere with website functionality, or engage in activities that may compromise security.

23. Third-Party Services

We may rely on third-party providers for delivery, analytics, hosting, communications, and other services. Their activities may be subject to their own terms and policies.

24. Limitation of Liability

We are not responsible for indirect losses arising from carrier delays, weather conditions, service interruptions, incorrect customer information, or circumstances beyond reasonable operational control.

25. Service Availability

We aim to keep the website available and functional but cannot guarantee uninterrupted access. Maintenance, technical issues, security events, or external disruptions may temporarily affect availability.

26. Changes to Terms

These Terms and Conditions may be updated when our services, practices, or legal requirements change. Updated terms become applicable when published on the website.

27. Governing Law

These Terms and Conditions are subject to applicable laws and regulations. Any disputes will be handled according to the jurisdiction and legal framework applicable to the transaction.

28. Agreement

By continuing to use this website or placing an order, you confirm that you have read, understood, and agreed to these Terms and Conditions.

We offer a 14-Day Return Policy on every eligible order.

1. Return Eligibility

Eligible items must be unused, undamaged, and returned in their original packaging within 14 days of delivery.

2. Non-Returnable Products

Gift cards, memberships, activated SaaS licenses, digital products, and other products identified as non-returnable cannot be returned after activation or delivery.

3. Product Condition

Returned products must remain in resalable condition. Products showing misuse, alterations, missing components, or customer-caused damage may not qualify for a refund.

4. Return Request

Customers should submit a return request within 14 days of delivery and provide the applicable order information and reason for requesting the return.

5. Return Approval

Return requests are reviewed before collection. Approval depends on product eligibility, condition, return timing, and compliance with the applicable return requirements.

6. Return Collection

For approved returns, a collection may be arranged through an authorized delivery partner. Customers should securely package the item before handing it over.

7. Return Shipping

Where applicable, return shipping may be arranged at no additional cost for eligible returns. Conditions may differ for specific products or customer-requested returns.

8. Damaged Products

Customers should report damaged, defective, or incorrect products within 48 hours of delivery and provide photographs or other information when requested.

9. Incorrect Products

If an incorrect product is delivered, customers should report the issue promptly. After verification, an eligible replacement or refund may be arranged.

10. Inspection

Returned products are inspected after reaching the designated facility. Refund eligibility is confirmed only after the returned item passes the applicable inspection.

11. Refund Processing

Approved refunds are generally processed within 5–7 business days after inspection and approval. Processing times may vary depending on the selected refund method.

12. Refund Methods

Eligible refunds may be provided through bank transfer, UPI, or store credit, depending on the available options and customer preference.

13. Cash Refunds

Pickup agents and delivery representatives cannot provide cash refunds when collecting returned products. Approved refunds are processed separately after verification.

14. Store Credit

Customers may choose store credit when available. Store credit may be subject to applicable usage conditions and cannot necessarily be exchanged for cash.

15. Failed Return Collection

If a scheduled collection cannot be completed because the customer is unavailable or the package is not ready, another collection attempt may be arranged.

16. Missing Components

Products returned without required accessories, components, packaging, or included materials may be subject to partial refund, rejection, or other applicable adjustments.

17. Promotional Products

Products purchased as part of promotional offers may have specific return conditions. Eligibility will be determined according to the applicable offer terms.

18. Delivery Charges

Original delivery charges may not always be refundable. Refund treatment depends on the reason for return and the applicable return conditions.

19. Return Rejection

A return may be rejected when the product is outside the return period, ineligible, damaged through misuse, incomplete, or otherwise inconsistent with the return requirements.

20. Policy Updates

We may update this Return and Refund Policy when our procedures, services, or applicable requirements change. Updated terms will be published on this website.